Meet Your DEI Committee

The DEI Committee is a standing committee of the IAAP Board of Directors tasked with establishing a diverse and inclusive culture within IAAP and the administrative profession at large.

Execute assigned board strategy and objectives supporting DEI initiatives

Monitor and oversee the Member Resource Groups

Monitor IAAP member experience, reporting concerns or needs to the board as needed in order to uphold an inclusive culture

Bio

Pamela Harris

Chair-Elect

Bio

Dexter Allen

MHRM, MBA, CAP, OM, HR, TA
Chair DEI Committee

Barbara Howard

Olayinka Oladousu

CAP
IAAP DEI Committee Member

Bio

Carol Fritzgerald

Pamela North

IAAP extends heartfelt gratitude and acknowledges the invaluable contributions of former DEI Committee members in fostering a diverse and inclusive community.

Halima Elsulayman

Heather Heinlein

Veronica Ingram

Kenya Johnson

Erica Rhodes

Shanterria Seward

Alisa Wheeler

Elizabeth Hill

Kathy A. Adams

Katherine Grady

Kharma Paige

Shawn Lee House

Rachel Tate

Juanita Mort

Pamela Harris
Owner & CEO of PLH Solutions LLC

Pamela Harris is the Owner & CEO of PLH Solutions LLC, a Virtual Executive Assistant company. With more than 30 years of experience supporting C-suite executives in global industries she specializes in Executive Administrative Support to Small Business owners, Entrepreneurs and Senior Managers.

In addition to her corporate and entrepreneurial leadership, Pamela is deeply committed to mentoring and coaching administrative professionals, helping them refine their skills, elevate their executive partnerships, and position themselves as strategic business partners. She also serves on the Advisory Board of The Admin Awards and is an active member of ASAP.

Dexter Allen

Dexter K. Allen is an accomplished administrative leader with over 40 years of experience supporting C-suite executives and managing organizational operations. He currently serves as the Executive Administrator & Special Assistant to the President/CEO at the National Alliance for Caregiving (NAC), where he oversees executive and board support, human resources, office operations, and stakeholder communications.

A proud member of the International Association of Administrative Professionals (IAAP) since 2004, Dexter is committed to advancing the profession and currently serves as Chair of IAAP’s Diversity, Equity, and Inclusion (DEI) Committee, where he has been active for the past four to five years.

Dexter holds a master’s in business, a master’s in human resource management, and is a Certified Administrative Professional (CAP) with specialties in Human Resources, Organizational Management, Business Writing, Meeting & Event Planning, and Technology Applications.

Beyond his professional career, Dexter is a Minister-in-Training at Greater Tyson Temple Ministries, Inc. in Capitol Heights, Maryland. He enjoys traveling, shopping, time at the beach, and making memories with family and friends.

Carol J Fritzgerald
Executive Assistant | Certified Administrative Professional | Strategic Partner

Carol Fritzgerald is a skilled administrative professional with more than 30 years of experience supporting C-suite executives across a diverse range of industries, including nonprofit, healthcare, telecommunications, and aviation. She currently serves as a Finance Administrative Specialist with the Jacksonville Aviation Authority.

A dedicated member of the International Association of Administrative Professionals (IAAP) since 2013, Carol is a Certified Administrative Professional (CAP) with specialty certifications in Organizational Management, Project Management, and Technology Applications. Throughout her tenure with IAAP, she has served on the inaugural Certification Advisory Board, held leadership positions within regional chapters, and currently serves on IAAP’s Diversity, Equity & Inclusion (DEI) Committee.

Beyond her professional career, Carol enjoys giving back to her community as a volunteer Junior Cheerleading Coach. In her free time, she loves traveling with her husband, playing The Sims 4, and spending time with her beloved fur babies—Whiskey the cat, Tango the Yorkie, and Kenny the Pitbull.

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